Our cancellation policy varies depending on the specific service and booking terms. Please refer to our booking terms and conditions for detailed information. Generally, we require a certain amount of advance notice for cancellations to avoid fees.

We recommend booking your reservation as far in advance as possible, especially for peak seasons and special occasions. However, we can often accommodate last-minute requests, subject to availability.

We offer a diverse fleet of luxury vehicles, including sedans, SUVs, stretch limousines, and party buses.

Our vehicles are meticulously maintained and equipped with the latest amenities to ensure a comfortable and enjoyable ride. 

New Ride Limousine services the Chicago metropolitan area, including the city of Chicago and its surrounding suburbs. We also offer services to popular destinations outside of Chicago, such as Lake Geneva, Naperville, and the Fox River Valley.

No, All the vehicles are smoking free. 

Once the reservation is confirmed, we will send you an email for confirmation that means that your pickup has been scheduled and you don`t have to call.

Yes, child seats are available on request.